Patient and representative paperwork
Documents identified by your organization as requiring notarization, with the signer’s authority established through your own process.
Online notarization for healthcare organizations
Make required notarization easier to arrange.
Help patients, authorized representatives, and staff complete documents that require notarization. Send an invitation, coordinate the supported online session, and retrieve the completed document.
For patient-services teams, healthcare administration, and legal or operational staff.
Tell us about your workflow through our enterprise inquiry form.
Need just one document notarized? Start a one-time notarization.
From request to completed document
Give patients and representatives a clear next step.
When a document requires notarization, your team can initiate the request and explain what the signer needs before the session. Review the document, signer role, and supported process first.
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Confirm the request
Have the appropriate team identify the document and the person authorized to sign it.
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Prepare the signer
Send the invitation and explain the device, identity-check, and document preparation steps.
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Arrange the session
The eligible signer completes required checks and meets the notary by live video.
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Retrieve the result
Follow completion and collect the document using authorized account access.
For the specific paperwork that requires a notary.
Supporting statements
Affidavits and authorizations that require notarized signatures.
Administrative documents
Required notarization for organizational or operational paperwork, separate from ordinary clinical consent.
Not every healthcare form needs notarization. Your organization determines the document requirements, signer authority, and any separate witness needs.
For documents that need electronic signatures without notarization, explore eSign.
Evaluate the notary options for your documents.
ONC’s notary network
An ONC notary can conduct a supported session while your coordinator handles the organization’s request and document handoff.
Eligible internal notaries
Eligible internal notaries can use an approved BYO Notary or enterprise arrangement for supported documents and signers.
In enterprise setup, staff choose an available internal notary or ONC’s network manually. Review the appropriate option for the request before the signer joins.
Employee-notary workflows require a supported account setup, ONC approval, and applicable eligibility. Available choices depend on account permissions and configuration. Compare business notary options.
For operations and accounting
Keep organization-paid requests together.
Where your organization covers the cost, manage charges through its business account. Confirm the payment arrangement before inviting the patient, representative, or staff member.
- Authorized billing users can review available payment records.
- Discuss consolidated invoicing for a qualifying enterprise agreement and agree the covered activity and schedule.
Review access and handling before implementation.
Discuss who may prepare requests, view status, and retrieve completed documents. Review retention terms, available documentation, and contractual requirements for the specific RON workflow before sending sensitive information.
Ask ONC to confirm the exact product scope, contractual terms, and any BAA availability your organization requires. Do not assume a healthcare-specific configuration from a general business account.
Assess a connection to your administrative process.
The REST API supports requests, signer preparation, status checks, and completed-file retrieval, with completion webhooks. Connecting those steps to your organization’s software requires implementation and review of what data the integration will handle.
Questions from healthcare teams.
What should the signer prepare before the session?
The signer should review ONC’s device and identity-check requirements and have the requested document ready. Your coordinator should explain the document and confirm any separate requirements before sending the invitation.
Can an authorized representative participate?
A representative can be added as a signer for a supported request when eligible. Your organization must establish their authority and the appropriate document; ONC does not determine that authority for your organization.
What security and contractual information should we review?
Ask about product scope, document handling, staff access, retention terms, and available supporting documentation. Confirm any required BAA and its scope directly with ONC before using the service for your workflow.
Can our healthcare organization pay for the request?
A supported business-paid setup can place the charge with your organization. Consolidated invoicing requires a separate discussion of enterprise eligibility and payment terms.
Do routine medical consent forms need a notary?
Not necessarily. Your legal or administrative team should identify the documents that require notarization and any separate witness or authority requirements. Do not add notarization solely because a form relates to healthcare.
Discuss the document, signer, and handling requirements.
Bring your administrative workflow so we can review notary options, staff access, payment, and the information your organization needs to evaluate ONC.