ONC's notary network
Give customers access to notarization without requiring your staff to conduct each session.
Your team prepares the request and follows its progress while an ONC notary handles the notarization.
Online notarization for insurance
Keep insurance paperwork moving.
Send documents to policyholders, connect them with a notary, and follow each request through completion. Give your team a simpler way to manage notarization without sending customers to find a notary on their own.
ONC notaries or eligible employee notaries, based on your plan and account setup. Business-paid options available.
Need just one document notarized? Start a one-time notarization.
From your team to the signer
Send the invitation. Keep the process moving.
Online Notary Center helps insurance organizations manage remote online notarization, where a signer meets a notary through a live video call.
Carriers, agencies, claims administrators, and operations teams can start the notarization from their account and give the signer a clear next step.
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Prepare the request
Upload the document and add the people who need to sign. Set the available notary and payment options for the request.
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Send the invitation
Email the invitation through ONC, or share the session details with the policyholder or other signer.
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Connect with a notary
The signer completes the required identity checks and meets the notary by live video to review and sign.
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Collect the completed document
Follow the request through completion and access the notarized document for the next step in your process.
For enterprise requests, your team can select an available internal notary or ONC's network during setup, before the signer joins.
Use our notaries, your team, or a combination.
Choose how your organization handles the notarization step.
Your internal notary team
Let eligible employee notaries handle supported requests through ONC.
Keep your notary team involved while using the platform for document preparation, signer invitations, sessions, and records.
In an enterprise setup, your team can choose an internal notary for one request and ONC's network for another. Discuss the combination your organization needs.
Employee-notary workflows require a supported BYO Notary or enterprise setup. Notaries must complete ONC's setup and approval and meet applicable eligibility requirements. Available choices depend on account access and configuration. Compare business notary options.
For operations and accounting
Keep notarization costs together.
When your organization covers the cost, a supported business-paid setup lets your team handle charges through the account instead of asking each customer or employee to arrange payment.
- Fewer customer payments for your staff to coordinate.
- A central place for authorized staff to review available payment records.
- Consolidated invoicing where agreed for your enterprise account.
For the documents that need a notary.
Support the notarization step in claims, customer service, and settlement processes.
Claims
Claims affidavits, sworn statements, and proof-of-loss forms when notarization is required.
Customer authorizations
Powers of attorney and other authorizations requiring notarized signatures.
Settlements and policy servicing
Releases, settlement documents, and policy-related forms when notarization is required.
Not every insurance document needs notarization. Requirements and acceptance depend on the document and applicable rules. Confirm the receiving organization's requirements before starting.
For documents that need an electronic signature without notarization, explore eSign.
Give your team a clearer view.
- Follow requests. Review pending work and completion status from the account.
- Manage staff access. Enterprise administrators can organize users and available group permissions.
- Access completed work. Retrieve completed documents and available session records, subject to account permissions and payment setup.
Connect the notarization step.
The REST API supports creating requests, adding signers, checking status, and retrieving completed files. Completion webhooks can notify your software when a session is complete. Your technical team can evaluate the work needed to connect your claims system.
Explore the API documentation.
Discuss document handling, record access, retention terms, and your organization's security needs during evaluation. Review security and records with ONC.
Questions from insurance teams.
Can we send notarization invitations to policyholders?
Yes. Your team prepares the request and adds the signers. Staff can email the invitation through ONC or copy the session details to share. The signer receives a link and passcode to join.
Can we use our employee notaries?
Yes, with a supported BYO Notary or enterprise setup. Employee notaries must complete ONC's approval and setup; available assignments depend on account access and configuration.
Can our organization pay instead of the signer?
Yes. Supported business-paid workflows let your organization pay instead of the signer. Confirm who pays and how payment is handled during account setup.
Can accounting receive one monthly invoice?
Ask ONC whether consolidated invoicing and a monthly billing schedule can be included in your enterprise agreement. Business-paid transactions do not automatically include monthly invoicing.
Can ONC connect to our claims system?
ONC provides a REST API and completion webhooks for supported notarization steps. Your technical team can assess the integration work needed for your claims software.
Does every insurance document need notarization?
No. Your organization should determine which documents need a notary and confirm the applicable rules and the receiving organization's acceptance requirements.
Build a notarization process around your insurance team.
Show us how your team sends documents, who handles notarizations, and how your business pays. We'll help you evaluate the right ONC setup.